CDC – Mold – General Information – Basic Facts

CDC – Mold – General Information – Basic Facts.

We talk often about the effects of mold and ways to control the humidity. Here is a great fact sheet about mold and the effects it can have on your health as well as some ways to help reduce these effects. Part of the solution lies in solving the moisture issue and working to prevent it in the first place. Even if you do not choose to install an entire water drainage system, at the very least get a dehumidifer for your space. Our Sanidry dehumidifer will pull excess moisture from the air and work to ensure that the moisture level in your home does not reach unhealthy levels.

For more information go to http://www.johnswaterproofing.com

Mold Facts

Growing Pains

Well today is the day! We have brought on two more staff and they are starting training today 🙂 We are pretty excited about it, but with new staff come changes to the structure and flow of the office. This part of the process can be a bit uncomfortable at first trying to figure out who will sit where, what everyone will be responsible for and how we are going to structure this whole thing. Going to be a bit of a crazy morning! Any suggestions to help make this a smoother transition?

We are growing and hiring!!

It seems the strangest thing to me that in what has always been our slow season, we are growing. We can’t keep up with the amount of people that need inspections and need jobs completed. Due to this we are booking work out through the second week of August. While this does give some job security it is reaching the point people are going elsewhere because they need the work done sooner.

In order to try to get caught up and prepare for our approaching busy season, we need more staff. We are in need of:

Crew members

Service Techs

Scheduling Coordinator

Event Promoters

and likely Sales positions soon as well

If you would like to apply visit our website http:www.johnswaterproofing.com

25 Skills for Excellent Customer Service [Infographic] – Dex Media

25 Skills for Excellent Customer Service [Infographic] – Dex Media.

The Power and Position of Reviews

Prior to being in Marketing, I had a very consumer concept of reviews. When doing research on a product I wanted to buy or place that I wanted to go I might browse through them and think more favorably of companies with good reviews. At the same time I never really took the time to write a review. I can think of maybe five reviews I have written in regards to my experience with a business or a product (and none of them were good). Now working in Marketing, I use and analyze these reviews every day. It seems that most consumers would have the same opinion that I had regarding reviews and the importance of writing them. Coming from a business, let me profess how much we love reviews and use them.

When I go through our reviews, which I do weekly. I look for a few key items. The very first is customer satisfaction. Was the customer happy with our job, our crew, our office process? What did they like the most, is there a specific person I can praise or give a gift card to in order to show our appreciation? If they were not happy with any of these facets I look for reasons why. Was it something avoidable that we need to train on? Is it based upon one personality or individual? These reviews result in manager notification, retraining, or (in some horrible events) termination. Businesses crave feedback both positive and negative. This allows for us to grow and make changes and move forward. It lets a company know what they are doing right and what they need to improve upon. When I think about it on this level it always makes me think about training a dog. If the dog is never told that it should not pee on the floor or chew up shoes, it will never know that you don’t like that behavior. Similarly if you reward the pet for doing right by giving them treats they will want to continue to do the same thing. We as company use these to correct our negative behaviors and reward the positive.

So please please take the time to share your experiences with others, good or bad!

Speaking of, if your a customer you can review us now! 🙂

“We use Angie’s List to assess whether we’re doing a good job keeping valued customers like you happy. Please visit AngiesList.com/Review/190662 in order to grade our quality of work and customer service. up to number 8

 

How Smart Vents Save Homeowners Money

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These amazing vents are mechanically engineered to save home owners money! The open and seal on their own to provide proper air flow as well as in the event of flood ensure that your home won’t collapse. If you live in a flood plain call about these and save yourself thousands of dollars per year!